Online Shop Darojković Promet – Payment Methods

In the Darojković Promet online shop, the following payment methods are available (for customers from Croatia only):

1) Payment via bank transfer / payment slip / internet banking
This payment method includes cash payment at a post office or bank, as well as payment to the giro account of Darojković Promet d.o.o. via internet banking.
If you have not received payment details to your email address, please check your spam/junk folder or call +385 95 2756 158 to verify your reservation status.
When selecting payment via bank transfer, the Customer will receive all necessary payment details to the email address provided in the order.

2) Credit card payment (Croatia customers only)

Single payment: Visa, MasterCard, American Express, Diners, Maestro

Installments (2–6): available for purchases over HRK 400.00.

Customers paying by credit card are automatically redirected to secure SSL-protected pages where they enter their card details.
Receipt of payment means that the funds have been credited to the Darojković Promet d.o.o. bank account or that the credit card authorization has been approved.
Funds are usually visible on the company account on the next working day, or within 24–48 hours after payment (excluding weekends and public holidays). Payments made on Friday are usually visible on Monday.

Complaints

Complaints and claims may be submitted in writing by email to [email protected], by post, in person at Trnošćica 15, Dugo Selo, or by calling +385 95 2756 158.

Online Dispute Resolution Platform (ODR)

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